1. Introduction and Scope of Agreement
Welcome to Brandium. These Terms & Conditions govern your access to and use of our website, services, and any purchases made through our online store. By visiting our website, browsing its content, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions in their entirety. This agreement applies to all users of the website, including visitors, customers, and contributors of content. If you do not agree with any part of these Terms & Conditions, you must immediately discontinue use of the website. These Terms apply to all interactions between you and Brandium, whether conducted via desktop, mobile device, or any other platform. We reserve the right to update, modify, or replace these Terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically to stay informed of any updates. These Terms form a legally binding agreement between you and Brandium. They are designed to protect both our customers and our business by clearly outlining rights, responsibilities, and limitations. Any additional terms presented at checkout or within specific services shall be considered part of this agreement. In the event of any conflict between these Terms and other published policies, these Terms shall prevail unless stated otherwise. By proceeding to use the website, you confirm your acceptance of all conditions stated herein.
2. Eligibility and User Responsibilities
By using this website, you confirm that you are at least eighteen (18) years of age or are accessing the website under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. You agree to use the website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the website. You are responsible for ensuring that any information you provide to us is accurate, current, and complete. You agree not to impersonate any person or entity or misrepresent your affiliation with any individual or organization. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. Any activity that occurs under your account will be deemed to have been authorized by you. You must notify us immediately if you suspect unauthorized access to your account. You agree not to attempt to interfere with the website’s security features or technical infrastructure. Any misuse, abuse, or unauthorized access may result in termination of your account and legal action where applicable. You acknowledge that failure to comply with these responsibilities may result in restricted access or permanent suspension from our services. Your cooperation is essential to maintaining a secure and trustworthy shopping environment for all users.
3. Products, Descriptions, and Availability
Brandium offers fashion footwear products that are described and presented on the website to the best of our ability. We make every reasonable effort to ensure that product descriptions, specifications, images, and pricing information are accurate and up to date. However, slight variations in color, texture, or appearance may occur due to differences in screen displays, lighting conditions, or manufacturing batches. Product availability is subject to change at any time and without notice. We reserve the right to limit quantities purchased per order or per customer. Products may be discontinued or replaced at our discretion. Inclusion of any product on the website does not guarantee its availability at all times. In rare cases, a product may become unavailable after an order is placed. In such situations, we will notify you promptly and offer a suitable alternative or a full refund. We do not warrant that product descriptions are entirely error-free, but we commit to correcting inaccuracies as soon as they are identified. Product use and care instructions provided are general guidelines and do not constitute a guarantee of product lifespan or performance. Customers are responsible for selecting products that meet their individual needs and preferences.
4. Pricing, Payments, and Taxes
All prices displayed on the website are listed in the applicable currency and include taxes where required by law, unless explicitly stated otherwise. We reserve the right to modify prices at any time without prior notice. Price changes do not affect orders that have already been confirmed. Payment must be completed in full at the time of checkout using one of the accepted payment methods displayed on the website. By submitting payment information, you confirm that you are authorized to use the selected payment method. All transactions are processed securely through third-party payment providers, and Brandium does not store or have access to your full payment details. In the event of a pricing error, we reserve the right to cancel the affected order and issue a refund. Taxes, duties, or additional charges imposed by local authorities or customs offices are the responsibility of the customer unless otherwise stated. You agree to bear any additional costs that may arise due to incorrect billing or shipping information provided by you. Payment confirmation is required before an order can be processed or shipped. Failure to complete payment may result in automatic cancellation of the order.
5. Orders, Confirmation, and Cancellation
When you place an order on our website, you are making an offer to purchase products subject to these Terms & Conditions. After submitting an order, you will receive an order confirmation email acknowledging receipt of your request. This confirmation does not constitute acceptance of your order. Acceptance occurs only when the order has been processed and prepared for shipment. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, suspected fraud, or errors in pricing or product information. If an order is canceled after payment has been processed, a full refund will be issued using the original payment method. You may request cancellation of an order before it has been shipped by contacting our customer support team. Once an order has been shipped, it can no longer be canceled and must follow the Returns Policy. Brandium is not responsible for delays caused by inaccurate or incomplete customer information. Orders placed during promotional campaigns may be subject to additional terms or limitations. We strive to process all orders promptly and transparently to ensure a reliable shopping experience.
6. Shipping and Delivery
Brandium ships orders to selected destinations using trusted courier partners. Estimated delivery times are provided for convenience only and are not guaranteed. Processing times may vary depending on order volume, product availability, or external factors. Once an order has been dispatched, delivery responsibility is transferred to the courier service. Brandium is not liable for delays caused by customs inspections, weather conditions, or carrier disruptions. Customers are responsible for providing accurate shipping information at checkout. Failed deliveries due to incorrect addresses may result in additional shipping charges. Risk of loss or damage passes to the customer upon delivery. Any visible damage to packaging should be reported immediately to the courier and to our customer support team. We recommend tracking your shipment using the information provided after dispatch. Shipping fees are non-refundable unless otherwise stated. By placing an order, you acknowledge and accept these delivery conditions.
7. Returns, Refunds, and Exchanges
Returns are accepted in accordance with our Returns Policy, which forms an integral part of these Terms & Conditions. Customers may request a return within the specified return period provided the product meets eligibility requirements. Items must be unused, unworn, and returned in their original packaging with all tags intact. Refunds are issued only after the returned item has been inspected and approved. Refund processing times may vary depending on the payment provider. Exchange requests are subject to product availability and may not always be possible. Sale or promotional items may be excluded from returns unless defective. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect. We reserve the right to reject returns that do not comply with our policy. Abuse of the return system may result in refusal of future returns. Our goal is to provide a fair and transparent return process for all customers.
8. Intellectual Property and Website Use
All content on this website, including text, images, logos, designs, graphics, and software, is the exclusive property of Brandium or its licensors. This content is protected by intellectual property laws and may not be reproduced, distributed, or used without prior written consent. You are granted a limited, non-exclusive license to access and use the website for personal, non-commercial purposes. Any unauthorized use of website content may result in legal action. You may not modify, copy, or exploit any portion of the website for commercial purposes. Trademarks and brand elements displayed on the website may not be used without authorization. User-generated content submitted to the website grants Brandium a non-exclusive right to use, display, and publish such content. We reserve the right to remove any content that violates these Terms. Respect for intellectual property ensures a fair digital environment for all parties.
9. Limitation of Liability and Disclaimers
To the maximum extent permitted by law, Brandium shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products. All products are provided “as is” and “as available” without warranties except where required by law. We do not guarantee uninterrupted or error-free operation of the website. Brandium is not responsible for damages resulting from misuse of products or failure to follow care instructions. Our liability is limited to the purchase price of the product in question. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law. Customers acknowledge that online shopping involves inherent risks. By using the website, you agree to assume responsibility for those risks. These limitations are essential to maintaining reasonable pricing and service quality.
10. Governing Law and Final Provisions
These Terms & Conditions are governed by and interpreted in accordance with applicable European Union laws and regulations, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through competent courts. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Failure to enforce any right or provision does not constitute a waiver of that right. These Terms represent the entire agreement between you and Brandium regarding use of the website. Headings are included for convenience only and do not affect interpretation. By continuing to use the website, you confirm your acceptance of all terms stated herein.